BabyFirst Phone Numbers and Emails

Customer Service Number:

  • (831) 202-3691


  • (310) 756-6901
    Privacy Inquiries
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BabyFirst Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • BabyFirst Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call BabyFirst is 8312023691. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call BabyFirst mainly because of request for information, activation/ cancellation, shipping and delivery.

How to Contact BabyFirst?

Most Popular Number:

(831) 202-3691
Total calls: 49 Last call: Jul 8, 2024

If you need BabyFirst customer service support, dial the following number: 831-202-3691. Use it if you are interested in one of the company’s products. To find out some details regarding the Privacy Policy, call 310-756-6901. If you have questions or inquiries related to the BabyFirst app, get in touch with the company app customer service team directly from the application itself by opening the support screen. In any case, prepare all your questions in advance so that the company manager can provide you with quick help.

The BabyFirst headquarters is located at the following address: 10390 Santa Monica Blvd., Los Angeles, 90025, US. Use it for personal visits if you want to discuss certain corporate-related issues with the company representative or for sending correspondence. Before visiting the main office, familiarize yourself with where it is located on the map. To go to it, follow the “Get Directions” hyperlink in the “About” block of the LinkedIn page. You can plot the route from your home or another place to the office, which will give you a better picture of the location of the headquarters and how to get there.

First, go to the BabyFirst website by clicking on its hyperlink in the “Contact Information” block of this page. Follow the “Contact Us” hyperlink at the bottom. You’ll see a contact form. Fill out all the fields with your contacts, and describe your question or request in detail in the “Message” field. You can also select a category from the drop-down menu: general consumer service, shop, or apps, which is very convenient when you need to solve a certain issue. When you fill out the contact form, click on the “Send” button.

PissedConsumer Club

Contact Information

BabyFirst Website:

BabyFirst Help Center:

Corporate Office Address:

10390 Santa Monica Blvd.
Los Angeles, California 90025
United States

BabyFirst Rating Based on 8 Reviews

Rating details

more details
Customer service
Advertised vs Delivered

Rating stats

Rating trend

How Good is BabyFirst's Customer Service?

Davied Zhv
Davied Zhv
Feels Disappointed | Jun 21, 2024

Not one phone number worked

Read full quote
Jakeya Qdu
Jakeya Qdu
Feels Disappointed | May 12, 2023

Horrible you can not speak with anybody.

Read full quote

Summary of BabyFirst Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BabyFirst?

Request for Information Question:

  • “Need help with replacement part”
  • “To find out how to get gaagaa to talk or sing or what its supposed to do, also how to get to the batteries”
  • “Need to know my password and user account name”

Shipping and Delivery Question:

  • “I have not received my order”
  • “Didn't receive a item”
  • “Delivery not received”

Activation/ Cancellation Question:

  • “To cancel my subscription”
  • “Cancel service”
  • “I canceled my subscription 2 months ago and they're still taking money out of my account”

Account Question:

  • “Membership overcharged”
  • “Account access issue”
  • “Subscription won't accept my password”

Product/ Service Question:

  • “My BabyFirst app won't work on my Fire7Kids”
  • “The baby first app is not working and I am paying for it”
  • “The app stopped working!! I have the $39 yearly subscription!!!”

Staff Question:

  • “Service interruption”

Return/ Replace Question:

  • “To change an order”

Refund Question:

  • “Refund”

Other Question:

  • “Contact”
  • “Messed up order”
  • “Still waiting for my order”

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